Privacy Policy

We take your right to privacy seriously and want you to feel comfortable using the Companions service. As part of the normal operation of the service, we collect and, in some cases, may disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to this information.

Collection & Use of Your Information

  1. Your personal information

    When creating a Companions account, you are required to provide certain personal details, such as your full name, email address and date of birth. This information is needed by us in order to provide a safe service and, if required, verify your identity when you contact us. Your private information will never be disclosed or sold to any third party without your explicit permission, except as required by law.

  2. Your profile information

    You are encouraged to enter information about yourself in your profile to help others decide if they wish to contact you. All information you provide in your profile should be considered public, as any person on the Internet can conceivably access this information. To help ensure that your privacy is protected, please be careful not to provide any personally identifying information in your profile. At any time, you can restrict the visibility of your profile by changing your privacy settings on your settings page.

  3. Messages sent to other members

    Our private messaging systems allows you to send messages to other members. These messages are considered private and can only be viewed by the chosen recipient. We reserve the right to view any of your messages if we receive complaints from the recipient of a message or have reason to believe that you are in breach of our Terms of Use.

  4. Messages sent to customer support

    All messages that you send to our customer support team are private between you and our customer support staff and management.

  5. Website usage information

    We may collect data on how you use the website for the purposes of improving our services. This includes collecting and storing information relating to what features you use and what pages you choose to visit. This information is used for our own purposes only.

Control of Your Password

You are responsible for all actions taken with your login information and password. We do not recommend that you disclose your login information or password to any third parties. If you choose to share this information with third parties, you are responsible for all actions taken with your login information and password and therefore should review each third party's privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, it is important that you keep your password secure.

Email Opt-out

In the event that you are contacted by another member, we may notify you by sending you an email. We may also send you Companions news alerts via email. You can opt out of these email notifications and news alerts by changing your email settings on your settings page.

Links to Other Websites

The Companions website contains links to other websites. Please be aware that we are not responsible for the privacy practices of any other website. We encourage you to be aware of when your leave our website and to read the privacy policy of any website you subsequently visit. This Privacy Policy applies solely to information collected by us through the Companions website.

Third Party Advertising

We may at times promote third party advertisers on the website. Clicking these advertisements will redirect you to websites where the privacy policy is beyond our control. We recommend you locate and read the privacy policy of any site you are redirected to. Please be aware that we will never pass personally identifying information about you to these advertisers.


When you enter sensitive information on the website (such as your login details), we encrypt this information using Transport Layer Security (TLS) technology. To learn more about TLS, please visit:


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Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., to keep track of users visiting the website. We use this information, which does not identify individual users, to analyse trends, track user movements around the website and gather demographic information about our users as a whole. You can learn more about how Google protects your data by visiting Google's website.

If you would like to opt out, please use the Google Analytics Opt-out Browser Add-on.